Retail & E-Commerce

Transportation Management forModern Retail

Meet customer expectations with omnichannel fulfillment, diverse carrier options, and real-time visibility. TMSfirst helps retailers deliver the experience shoppers demand.

Retail Logistics Challenges We Solve

Today's retailers face unprecedented complexity. TMSfirst provides the tools to turn logistics into a competitive advantage.

Omnichannel Fulfillment

Coordinate shipping across stores, DCs, and drop-ship vendors while meeting customer delivery expectations.

Peak Season Surges

Scale operations rapidly during holidays and promotional events without sacrificing service levels.

Last-Mile Complexity

Manage diverse delivery options including same-day, BOPIS, and home delivery across multiple carriers.

Returns Management

Handle high return volumes efficiently with visibility into reverse logistics flows.

Solutions Built for Retail Success

Unified Order Routing

Automatically route orders to the optimal fulfillment location based on inventory, cost, and delivery time.

  • Multi-node inventory visibility
  • Dynamic routing rules
  • Store ship capabilities
  • Split shipment optimization

Carrier Diversification

Access a broad network of national, regional, and last-mile carriers to ensure capacity and competitive rates.

  • 200+ carrier integrations
  • Real-time rate shopping
  • Capacity management
  • Regional carrier optimization

Customer Experience

Provide accurate delivery promises and proactive tracking updates to increase customer satisfaction.

  • Delivery date estimation
  • Branded tracking pages
  • Proactive notifications
  • Exception management

Customer Success Story

National Fashion Retailer
Retail / Apparel

National Fashion Retailer

Challenge

Managing 500+ stores as fulfillment nodes while coordinating with 3 DCs and multiple drop-ship vendors, leading to inconsistent delivery times and high shipping costs.

Solution

TMSfirst unified all fulfillment channels with intelligent order routing, automated carrier selection, and real-time visibility across the entire network.

Results

-22%
Shipping Cost
+35%
Delivery Speed
94%
Customer Sat
"TMSfirst transformed how we think about fulfillment. We now ship from wherever makes the most sense for the customer and our bottom line."
Jessica Morgan — VP of Supply Chain Operations
Read full case study

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